Introducing Notebooks

We've introduced a new way to organize your customer interviews and customer discovery notes. Capture your customer interviews in using our…

iOS App Available on the Apple Store

We are excited to announce Clarity Hub for iOS! Download the iOS app to your iPhone and start capturing your customer interviews from your…

Sign in with Apple ID

We've enabled "Sign in with Apple" to our OAuth provider. You can now use your Apple ID to log into Clarity Hub, saving you from having to remember another username and password!

Pie Charts for Your Tags

You can now get a pie charts of your tag usage to get a better sense of what categories and tags your customers are talking about.

Add a Slack Integration to Your Workspace

We've introduced integrations into Clarity Hub and our first integration is push to Slack.

Android App Available on the Google Play Store

We've released our new Android app for Clarity Hub! You can now record and add photos to interviews from your phone. Our new Android app…

NodeJS Package – May Update

The NodeJS package for our Clarity Hub API is now generally available. While our main product on Clarity Hub is customer interview software, we also have NLP and AI services that are available to use outside of Clarity Hub.

Tag Management – March Update

Tags are a core part of Clarity Hub and they help you organize your customer interviews and data.

Billing, Payments, and Invoices – February Update

We have added features into our web application to give you the ability to self-serve: including picking the plan the fits your needs, setting up your billing details, and viewing your past and upcoming invoices.

Highlights and Tagging Text – December 1st Update

We want to make sure it's easy for you and your team to organize and find data from your customer interviews. That's why we've introduced…

Clarity Hub December Update

To wrap up the year, we are releasing a suite of improvements to Clarity Hub to make your customer discovery easier than ever. Recent…

In-App Announcements – November 12th Minor Update

We have added a quick way for you to find out what new improvements we've added to Clarity Hub. Simply click the "What's New" item in the…

Editor Improvements – November 11th Update

We've improved our editor to make it easier to take notes and work with your team. You can now pull quotes from transcripts into your interview notes, you can download images that you've added to your interview notes, and we've made it easier to write notes using markdown.

Announcing Tags to Organize Your Interviews - October 24th Update

Easily keep your customer interviews organized with our new Tag system. Use tags to keep track of anything from different types of feedback and personas to features and products. You can even add your own custom tags.

New Mobile Features – October 21th

We know that sometimes the best insights don't happen at your desk. You might be out chatting with a client, or you want to record a…

New Features and Improvements – October 14th

Status Page We have released a status page to track the health of our services. This page will help us improve and debug our app while we…

New Workspace Features - October 7th Update

You can manage your account and your workspace in Clarity Hub with our new admin tools. We've been working to make it easy for you to onboard your entire team onto Clarity Hub so you can share interview notes, recordings, and transcripts with each other.

Announcing Clarity Hub Beta

Clarity Hub makes it easy to take notes and capture all of the data from your customer interviews. Take audio recordings, get transcripts, write rich notes before, during, and after your interviews.

What's a Regular Expression DoS?

What is a regular expression Denial of Service and how do we protect against it? Let's investigate and discover how innocuous regex can take down our servers.

Introducing the Clarity Hub API

Clarity Hub uses machine learning and natural language processing to provide APIs that make it easy to create language driven products…

Asynchronous State Management

A better way to optimize what data you need in Redux and leverage the power of promises in your React components.

Your First Open Source Contribution

We use Open Source projects every day – React, Tensorflow, Express, the list goes on. The least we can do is give back to Open Source. But you don't need to contribute code to help out the open source community. Here are some quick ways for you to help your favorite Open Source project!

Signifiers, Affordances, and Design Systems

Design systems are made up of foundational styles, components, and patterns. By using the principles of affordances and signifiers, we can design effective elements for our applications that are easy to understand by our end-users.

Design System Psychology

When creating user interfaces, it's important to understand how the interface will be interpreted by your end users. There are psychological foundations we can build upon when making design choices that we can embed and document without our design system.

Introduction to Design Systems

At Clarity Hub, we've decided to evaluate our existing applications and go through their designs to make a better overall experience for our customers. In order to do this, we had to rethink our current design system, how we implemented it and how we will craft a better design system moving forward.

Keep Your PRs Small

Back in 2014, I was part of a small team that was in charge of maintaining dozens of websites and applications for the Global Institute it Sutainability at Arizona State University.

Redux without Redux

The Reducer Pattern with RxJS

Low Coupling, High Cohesion

The key to creating maintainable code is adhering to “low coupling, high cohesion”. But what exactly does this mean? At what point is your code loosely coupled and highly cohesive?