The NodeJS package for our Clarity Hub API is now generally available. While our main product on Clarity Hub is customer interview software, we also have NLP and AI services that are available to use outside of Clarity Hub.
Tags are a core part of Clarity Hub and they help you organize your customer interviews and data.
We have added features into our web application to give you the ability to self-serve: including picking the plan the fits your needs, setting up your billing details, and viewing your past and upcoming invoices.
We want to make sure it's easy for you and your team to organize and find data from your customer interviews. That's why we've introduced…
To wrap up the year, we are releasing a suite of improvements to Clarity Hub to make your customer discovery easier than ever. Recent…
We have added a quick way for you to find out what new improvements we've added to Clarity Hub. Simply click the "What's New" item in the…
We've improved our editor to make it easier to take notes and work with your team. You can now pull quotes from transcripts into your interview notes, you can download images that you've added to your interview notes, and we've made it easier to write notes using markdown.
Easily keep your customer interviews organized with our new Tag system. Use tags to keep track of anything from different types of feedback and personas to features and products. You can even add your own custom tags.
We know that sometimes the best insights don't happen at your desk. You might be out chatting with a client, or you want to record a…
Status Page We have released a status page to track the health of our services. This page will help us improve and debug our app while we…
You can manage your account and your workspace in Clarity Hub with our new admin tools. We've been working to make it easy for you to onboard your entire team onto Clarity Hub so you can share interview notes, recordings, and transcripts with each other.
Clarity Hub makes it easy to take notes and capture all of the data from your customer interviews. Take audio recordings, get transcripts, write rich notes before, during, and after your interviews.
What is a regular expression Denial of Service and how do we protect against it? Let's investigate and discover how innocuous regex can take down our servers.
Clarity Hub uses machine learning and natural language processing to provide APIs that make it easy to create language driven products…
A better way to optimize what data you need in Redux and leverage the power of promises in your React components.
We use Open Source projects every day – React, Tensorflow, Express, the list goes on. The least we can do is give back to Open Source. But you don't need to contribute code to help out the open source community. Here are some quick ways for you to help your favorite Open Source project!
Design systems are made up of foundational styles, components, and patterns. By using the principles of affordances and signifiers, we can design effective elements for our applications that are easy to understand by our end-users.
When creating user interfaces, it's important to understand how the interface will be interpreted by your end users. There are psychological foundations we can build upon when making design choices that we can embed and document without our design system.
At Clarity Hub, we've decided to evaluate our existing applications and go through their designs to make a better overall experience for our customers. In order to do this, we had to rethink our current design system, how we implemented it and how we will craft a better design system moving forward.
Back in 2014, I was part of a small team that was in charge of maintaining dozens of websites and applications for the Global Institute it Sutainability at Arizona State University.